How to Track Your Order
To track your order simply log into your account (upper right of website) or click here.
When in your account click on the order that has been shipped and their will be a link to the tracking # as well as a link to the FedEx, UPS, or US Postal service website so you can see the current ship status of your order.
Why is my order taking so long?
FIRST - log into your account with us and MAKE SURE you have confirmed all your design previews!
All of our products are made custom on demand including designs chosen from our gallery. Normal manufacturing time is 5-7 business days. (weekdays excluding holidays) However, due to each of our products being custom made, sometimes orders can be delayed. This is primarily due to us trying to ensure you get a quality product. In some cases we need to specially enhance the photos or completely reprint the item in order to ensure you a quality product.
Shipping Internationally
We ship worldwide uand have been doing this for over 7 years.
Please note shipping times may vary depending on destination. - most places take around 10 week days minimum due to customs.
We are NOT responsible for any customs or import duties of ANY kind! - we will NOT accept returns because you did not pay customs or import duties.
Customs and Import Duties
Due to the variability of customs and trade policies of differing countries, we are not responsible for any fees or associated costs when shipping our products out of the United States. When purchasing our products you are the importer and must follow all guidelines set forth within the country you are importing. Contact you local customs office for more information.
Upgrade Your Shipping
You MUST contact VisionBedding and get authorization to upgrade your shipping - we may or may NOT be able to accommodate your request depending on the current manufacturing status of your order.
Currently running on 7 business day production times (before shipment)
account for production time of 7 business days plus ship time (All items ship from USA)
most orders arrive in 2 weeks or less of time from placing the order however all ship carriers are extremely busy (UPS, FedEx and USPS)
International orders we can not guarantee due to customs (add alteast an extra week)
We ship worldwide using the USA Postal Service and have been doing this for over 10 years.
Please note shipping times may vary depending on destination. - most international (besides Canada and USA) places take around 10 week days minimum due to customs.
We are NOT responsible for any customs or import duties of ANY kind! - we will NOT accept returns because you did not pay customs or import duties.
Customs and Import Duties
Due to the variability of customs and trade policies of differing countries, we are not responsible for any fees or associated costs when shipping our products out of the United States. When purchasing our products you are the importer and must follow all guidelines set forth within the country you are importing. Contact you local customs office for more information.
Upgrade Your Shipping
You MUST contact VisionBedding and get authorization to upgrade your shipping - we may or may NOT be able to accommodate your request depending on the current manufacturing status of your order.
You MUST contact VisionBedding and get authorization to upgrade your shipping - we may or may NOT be able to accommodate your request depending on the current status of your order.
RETURN POLICY:
If you do not like your item for ANY reason simply send it back to us within 30 days of the day you placed your order and we will refund 50% of your money. (we do not refund shipping amounts)
Since every item is custom made on demand (whether you choose personalization or not) we do charge a 50% recycling fee.
It is your responsibility to pay for shipping back to us. If you would like to return an item for 50% of your money back please use the contact page and email us your name and order number.
We will then email you a return authorization # and an address to ship the items back to us.
Since all orders are custom made, we can not cancel any order that has started production. This usually happens within a few hours of placing your order, unless you had customization and have not confirmed your preview.
Do Not Panic!
We always take care of our customers. The first thing to do is to email us a picture or two of the issue along with a simple explanation of what is wrong and send it to special at visionbedding.com. We will respond within 24 hours during weekdays.
FIRST - log into your account with us and MAKE SURE you have confirmed all your design previews!
All of our products are made custom on demand including designs chosen from our gallery. Normal manufacturing time is 5-7 business days. (weekdays excluding holidays) However, due to each of our products being custom made, sometimes orders can be delayed. This is primarily due to us trying to ensure you get a quality product. In some cases we need to specially enhance the photos or completely reprint the item in order to ensure you a quality product.
Shipping Internationally
We ship worldwide using the USA Postal Service and have been doing this for over 5 years.
Please note shipping times may vary depending on destination. - most places take around 10 week days minimum due to customs.
We are NOT responsible for any customs or import duties of ANY kind! - we will NOT accept returns because you did not pay customs or import duties.
Customs and Import Duties
Due to the variability of customs and trade policies of differing countries, we are not responsible for any fees or associated costs when shipping our products out of the United States. When purchasing our products you are the importer and must follow all guidelines set forth within the country you are importing. Contact you local customs office for more information.
Upgrade Your Shipping
You MUST contact VisionBedding and get authorization to upgrade your shipping - we may or may NOT be able to accommodate your request depending on the current manufacturing status of your order.
All image file formats are accepted such as;
jpeg or .jpg
bitmap and giffs (not recommended)
Vector file formats such as .ai or .eps
A Few Simple Rules:
1. The larger the file size of your picture likely the better the picture quality.
2. The larger your item, the larger file size and better quality your picture needs to be.
3. Most digital cameras and cell phones set to a high image setting produce an image more than adequate for any sized item.
4. Photos must be a standard image format like jpegs and .eps or .ai
Acceptable File Formats
All image file formats are accepted such as;
jpeg or .jpg
bitmap and giffs (not recommended)
Vector file formats such as .ai or .eps
Where do your Gallery Images Come From?
We have a special license with a stock photo company. All images in our gallery are obtained legally and can be used for our products.
COPYRIGHTS & TRADEMARKS
Simply put - You can NOT use cd covers, album covers, pictures off of the internet of famous people or any logo etc..
ALL of these things are copyrighted or trademarked and we will require you to prove that you have the rights to use them in writing or an email from the owner directly.
Copyrights are very important but they can be confusing at times. Put simply, by contracting or using all or any portion of the services provided by VisionBedding, you agree to not hold VisionBedding responsible in any litigation or court order that may arise out of your failure to obtain copyrights of the photograph(s) used.
Here is a brief summary of what you will be agreeing to when using our service:
You are agreeing that you own or have the right to use any picture or photo you upload to VisionBedding.
Rights of the Image(s)
I hereby certify, authorize and warrant that I am the owner of the copyright or am authorized by the owner of the copyright, or own the full rights to any of the content of any and all image(s) to be uploaded on VisionBedding.com or sent to VisionBedding. I have written releases from the owner(s) of any and all copyrighted images I will upload to Visionbedding.com or send to VisionBedding.
We do NOT ever use your images or artwork for any order besides your own.
NUDITIY - all private parts must be covered (groin area and nipples)
We have a special license with a stock photo company. All images in our gallery are obtained legally and can be used for our products.
COPYRIGHTS & TRADEMARKS
Simply put - You can NOT use cd covers, album covers, pictures off of the internet of famous people or any logo etc..
ALL of these things are copyrighted or trademarked and we will require you to prove that you have the rights to use them in writing or an email from the owner directly.
Copyrights are very important but they can be confusing at times. Put simply, by contracting or using all or any portion of the services provided by VisionBedding, you agree to not hold VisionBedding responsible in any litigation or court order that may arise out of your failure to obtain copyrights of the photograph(s) used.
Here is a brief summary of what you will be agreeing to when using our service:
You are agreeing that you own or have the right to use any picture or photo you upload to VisionBedding.
Rights of the Image(s)
I hereby certify, authorize and warrant that I am the owner of the copyright or am authorized by the owner of the copyright, or own the full rights to any of the content of any and all image(s) to be uploaded on VisionBedding.com or sent to VisionBedding. I have written releases from the owner(s) of any and all copyrighted images I will upload to Visionbedding.com or send to VisionBedding.
It is very important you choose the correct product instructions below
- if you do not remember if you ordered a wall mural or a wall sticker or other product - simply log into your VisionBedding account and check your order history.
WALL MURAL Installation Instructions
* We highly recommend profesional installation for large wall murals (any over 5 feet)
SELF-STICK Wall Murals
1. First take mural out of packaging and lay on a flat surface with items holding mural corners and edges to keep mural flat.
Allow mural to set flat for atleast 48 hours or until mural lays flat on its own. THIS IS VERY IMPORTANT!
2. Make sure that the wall is NOT rough or heavily textured, and NOT recently painted. - if walls were recently painted it is recommended to wait for 1 whole week minimum so walls can be fully cured and dry before wall mural is put up.
3. Next is to make sure the wall is clean. It is best to clean with soap and water not any chemicals. Once you have cleanded the wall then make sure the wall is VERY dry.
4. Begin = We recommend to peel back 1/2 - 1" of the release paper at the top, position on wall, and gently press about 1/2" down. Then start working your way down, peeling the release paper away and pressing onto wall until all release paper is removed and entire graphic adhered to wall.
Removing all of the release paper before trying to adhere to wall will make the graphic almost impossible to adhere properly.
PASTE Wall Murals
1. First take mural out of packaging and lay on a flat surface with items holding mural corners and edges to keep mural flat.
Allow mural to set flat for atleast 48 hours or until mural lays flat on its own. THIS IS VERY IMPORTANT!
2. Make sure that the wall is NOT rough or heavily textured, and NOT recently painted. - if walls were recently painted it is recommended to wait for 1 whole week minimum so walls can be fully cured and dry before wall mural is put up.
3. Next is to make sure the wall is clean. It is best to clean with soap and water not any chemicals. Once you have cleanded the wall then make sure the wall is VERY dry.
4. We recommend using standard Wallpaper installation techniques as below and will work well as the paste murals are vinyl type products.
* Use a wallcovering primer such as Golden Harvest White Brite or Allpro Ultra Prep 685 if the substrate is unpainted drywall.
Standard starch-based pastes are recommended.
Henkel Metylan Cellulose Wallpaper Paste provides easier stripping when removing/replacing.
Heavy duty pre-mixed pastes such as Supron Supro Clear 34, Harvest 1st Choice GH34 and Rowan Heavy Duty Clear Pro 838 have a more aggressive adhesion and are designed for permanent applications.
Note: If paneled (more than 1 peice to make your full mural), the panels are produced with 1/2î ñ 1î overlap. Overlap panels and cut/butt seam as with conventional wallpaper.
5. For ease in handling, apply the paste to the wall, not the graphic.
Use a squeegee or wide blade putty knife with a chamois over the blade to smooth the panels into place.
Work from the center to position each panel and squeegee air bells top and bottom.
6. Gently remove excess paste with sponge and clean water.
WALL STICKER Installation Instructions
1. First take sticker out of packaging and lay on a flat surface. Use a book or other items to put at each sticker corner and edges to hold the wall sticker down flat.
THIS IS VERY IMPORTANT! = Allow wall sticker to set flat for atleast 48 hours or until the sticker lays flat on its own - this may take longer.
2. Make sure that the wall is NOT rough or heavily textured, and NOT recently painted. - if walls were recently painted it is recommended to wait for 1 whole week minimum so walls can be fully cured and dry before wall mural is put up.
3. Next is to make sure the wall is clean. It is best to clean with soap and water not any chemicals. Once you have cleanded the wall then make sure the wall is VERY dry.
4. Begin = We recommend to peel back 1-3 inches of the release paper at the top of the wall sticker
- Then position on wall
- and gently press about 1 inch down
- Then start working your way down, peeling the sticker away and pressing onto wall until all of the sticker is removed and entire graphic adhered to wall.
* Removing all of the sticker before trying to adhere to wall will make the graphic almost impossible to adhere properly.
NOTE: Wall stickers are meant to be removable on and off the wall HOWEVER, you will find the the wall sticker will overtime adhere to the wall quite well and could remove paint from the walls.
VISION ART BOARD Hanging Instructions
There are 2 different ways to hang your Vision Art Board
1. Most people prefer to buy the large sticky pads at Walmart or Target, and use them to stick on the back of the art board, and then to the wall. This method will not involve any drilling, or screwing and is the least permanent way but quickest way to hang your art board. Note: Be sure to use the proper amount of sticky pads so your art board is securely fastened to the wall, as a fall to the floor could damage a corner of the art board.
2. Use a small drill bit to drill a tiny hole(s) in the back of the wall art for the hangine wire screws. Then screw the hanging wire (or bar) on the back of the wall art. Be sure to not drill to deep.
This privacy notice discloses the privacy practices for www.VisionBedding.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via our website contact us page.
Terms and Conditions ("Terms")
Last updated: (10/22/2020)
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.VisionBedding.com website operated by VisionBedding LLC ("us", "we", or "our").
By accessing or using the Service or Purchasing our products you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service or purchase any Product.
TERMS, DISCLAIMERS, Copyright Permissions & Conditions
Copyrights are very important but they can be confusing at times. Put simply, by contracting or using all or any portion of the services provided by VisionBedding, you agree to not hold VisionBedding responsible in any litigation or court order that may arise out of your failure to obtain copyrights of the photograph(s) used.
Here is what you will be agreeing to when using our service:
Rights of the Image(s)
I hereby certify, authorize and warrant that I am the owner of the copyright or am authorized by the owner of the copyright, or own the full rights to any of the content of any and all image(s) to be uploaded on VisionBedding.com or sent to VisionBedding. I have written releases from the owner(s) of any and all copyrighted images I will upload to Visionbedding.com or send to VisionBedding.
Authority to Grant Permission
I hereby maintain that I have full authority to grant VisionBedding the permission to reproduce, modify and manufacture any and/or all of the content of the photos or digital sent in one form or another to VisionBedding.
Permission Granted
I grant VisionBedding permission to manufacture, modify and recreate any of the content of the photo or digital images sent in one form or another to VisionBedding.
Responsibility for Consideration
I certify that I am solely responsible for any consideration owed from the release of any of the content of the photo or digital images sent in one form or another to VisionBedding.
Indemnification
I hereby indemnify and will not hold VisionBedding and all those involved with VisionBedding responsible for any claims, damages, liabilities, losses, and expenses including reasonable attorneys fees as a result of any claim derived by any person or entity claiming interest, infringement or any other legal argument with regard to the content of the images reproduced, re-created, modified, and/or manufactured through any use of the services provided by VisionBedding.
Limitation of Liability
VisionBedding as well as all those involved with VisionBedding will not be held liable to you or the entity you represent for any damages, claims or costs. Furthermore, VisionBedding will not be liable for any consequential, indirect incidental damages or any lost profits or savings even if a VisionBedding representative was informed of such a possibility occurring.
International Shipping
All duties, customs, or any other custom duties or fees are responsible by the customer. We can NOT and will NOT be responsible for the import or custom duties on international orders. ANY order outside the USA.
Privacy Notice
At VisionBedding we believe privacy is of the utmost importance. All the information you provide us with will not be sold, traded, shared or rented out to others. By registering on our site, you consent to VisionBeddings collection and use of this information. Furthermore, you agree to receive periodic e-mails from us about various products, services, and other information. If you wish, you can at any time remove yourself from our website by simply e-mailing us with your desire to do so.
Right of Refusal
VisionBedding retains the right to refuse any purchase of any item at any time. To avoid complications with your purchase, make sure your images are decent in content. Exceptions may be made for those convincingly artistic in nature. Some images may require document proof of ownership. If you are unsure, the best action is to email us an enquiry and we?l respond to your concerns within a timely fashion.
Returns and Refunds
Due to the personalization of our Vision products, no refunds are available. All sales are final.
EXPLICITYLY NO REFUNDS DUE TO IMAGE CLARITY You are agreeing that you have previewed your image and what you saw in you "preview" is what will be printed.
NO EXCEPTIONS ARE MADE REGARDING THIS MATTER Thank You!
Defects
We take pride in the production of each of our VisionBedding products; therefore, all items are inspected prior to their shipment. However, in the unlikely event of a manufacturing defect, just call us within 30 days of receiving it. You will then be provided a Return Authorization Number. After receiving this number, return the unwanted product and we will remanufacture the item.
Wrong Spelling or Incorrect Information
Any misspellings or incorrect information on your part does not qualify for any type of refund or remanufacturing. Remanufacturing will be performed at your expense.
Contact Us
If you have any questions about these Terms, please contact us.
